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December 17, 2013 By Dawn Houghton

Ways Your Court Reporter Can Help Your Law Firm Go Paperless

Court Reporter Can Help Your Law Firm Go PaperlessMany law firms are beginning to do their part to save the environment by implementing recycling programs and other strategies. Even the smallest changes can mean big results. For law firms, reducing the amount of paper used during the course of business is a large area in which they can decrease their carbon footprint. There are several ways your court reporter can help you reduce your paper use.

Order a Copy Transcript

When you order a transcript, the ordering party will traditionally receive an original transcript that is sealed in a paper envelope and a copy of the transcript for your use. The sealed transcript is necessary at the time of trial when you need to file the original transcript with the court. However, many lawsuits settle before making it to trial. One way to save paper is to have the copy printed for your use when you order the transcript, but you can ask that the original not be printed and sent until you request it at the time of trial. You can imagine how much paper this would save if everyone used this practice.

Electronic Transcripts

You may also consider receiving your copy of the transcript in electronic format instead of hard copy.  Ordering electronic transcripts to be emailed to you again allows you to hold off on printing the transcript unless and until the time you actually need the testimony in paper form. You may also decide to only print out a partial transcript or a condensed transcript from your electronic copy in your office.  Transcripts that are emailed to you can be saved to your firms’ client folders and can also be accessed at any time.

Electronic Exhibits

Not only can you order electronic transcripts, but you can order electronic exhibits as well. Your court reporter can take the exhibits and have them scanned into digital form to include with your transcript. At O’Brien and Bails Court Reporting, we are able to digitally link your electronic exhibit to the pages in the transcript where the exhibit is mentioned. This makes it easy for you to refer to the exhibit while you are reading the transcript. Ask your court reporter if this is a service they can provide.

Paperless Saves

Conserving on paper by requesting electronic transcripts not only saves the environment, but using less paper can also save you money in a couple different ways.

Saving Space

You will save on space at your firm or storage facility by having less paper to keep in active files and closed files. This can also save you money because you will need to purchase less storage space for files.

Saving Money

Ordering electronic transcripts saves you money in postage. Your court reporter will incur less in postage expenses because less paper will be sent through the mail. It is likely that your court reporter will pass that savings on to you.

Green Discounts

Using these green strategies means your court reporter will be using less resources to produce your transcripts. Some court reporting firms pass that savings on to you in the form of a green discount. For instance, at O’Brien and Bails Reporting, we offer a 5% discount if you order transcripts in these forms that use less paper. We want to help you in your efforts to reduce your carbon footprint. Not all court reporters offer this green discount, so be sure to ask the next time you hire a court reporter.

Reducing your carbon footprint can be accomplished in a lot of different ways. Reducing the amount of paper your firm consumes is a good idea for you and for the environment. Try out these creative ways in which your court reporter can help your law firm in its effort to go paperless.

If you enjoyed this article, you might also like to sign up for our free guide, “How Much Should I Expect to Pay For Court Reporting Services?”

Filed Under: Legal Professionals

November 18, 2013 By Dawn Houghton

How Can Law Firms Recycle Computers and Electronics?

Law Firms Recycling ComputersLike most businesses these days, law firms are becoming increasingly interested in managing the carbon footprint of their offices. Not only is it a good idea for the environment, it can also be good for business. Consumers care about the environment and feel good about doing business with a law firm that cares also. Implementing a program for recycling office computers and electronics is a good way to reduce your office’s carbon footprint.

Saving Resources

According to the EPA, the United States Environmental Protection Agency, “recycling one million laptops saves the energy equivalent to the electricity used by more than 3,500 U.S. homes in a year.” Furthermore, recycling one million cell phones saves 35,000 pounds of copper, 772 pounds of silver, 75 pounds of gold and 33 pounds of palladium. Recycling your computers and electronics saves energy and creates space in your office for upgraded computers and electronics. For offices interested in recycling their electronics, EPA.gov offers a wealth of good information on managing electronic waste.http://epa.gov/region4/rcra/ecycling.htm

EPA.gov suggests that before donating your electronics, you may want to consider upgrading your software instead of buying brand new products. If you still decide to proceed with recycling all of your hardware, then first delete all of your personal information from each computer and electronic device. You may also need to remove batteries from your electronics in case they need to be recycled separately.

Where to Recycle Electronics

Next, you will need to figure out where to recycle your goods. A good example to start with is Dell since many offices use Dell computers. The good news is that Dell will take unwanted computer equipment, in any condition, through their Dell Reconnect program. Dell Reconnect resells or recycles old technology while employing people through Goodwill. However, Dell recommends that equipment without resale value should be recycled through IT Asset Recycling. Dell will pick up your computers at your designated location, ship them to their facilities and evaluate them to determine value. Equipment without a resale value will be recycled, but if Dell determines that select items have resale value, they can help you resell your goods. Companies that are not looking to recycle large quantities of electronics can drop off their electronics at more than 2,000 locations in stores or at permanent drop-sites or mail them in.

Other major brands, such as Samsung, will recycle their own brand as well. They have fixed drop-off locations or you can mail back any Samsung branded end-of-life products, including televisions up to 50 pounds, to their recycling partner. Similar to Dell, Samsung is also committed to recycling their products as part of their environmentally conscious brand.

To learn more about how your office can donate your brand-specific products, visit EPA.gov to discover how and where you can drop off your items. Many brands offer to pick up their products from your location. To discover what their services and costs are, call their toll-free numbers as listed on their websites.

Security Issues

As a law firm, you are responsible for protecting the data of your clients.  When disposing of computer equipment, there are specific measures you can take to ensure that the data on the computer does not fall into the hands of others.

One option is to remove the hard drive from your computer. Removing the hard drive before disposing of the computer means you will be able to keep the data in your hands, even after the computer itself is gone.  After removing the hard drive, you can then dispose of the rest of the computer.  It is a good idea to keep the hard drive in a secure place, label it with information about the computer it came from and the type of data that it contains.  If ever you need to access the data in the future, you will have the information necessary to be able to extract the data you need.

Another option for keeping data out of the wrong hands is to wipe the hard drive clean.  This is a process done by special software. There are free softwares and paid softwares that allow you to wipe the hard drive. Be aware that you may need to wipe it several times in order to remove all of the data.  Also note that once you begin wiping data, you will not be able to retrieve it again, so be sure to back up any data that you need to keep into the future.  If you are disposing of your computer with a company that specializes in disposal, ask if they offer the service of wiping the hard drive for you.

The American Bar Association has written an article that contains more information on special security measures attorneys need to consider when disposing of computer equipment, entitled “FYI: How To Dispose of Computer Equipment.” This article also contains a list of more resources outlining good information for disposing of equipment.

If you found this article interesting, you may also like “5 Technologies Every Attorney Must Have.”

Filed Under: Legal Professionals

May 8, 2013 By Dawn Houghton

4 Bad Habits of Attorneys That Can Ruin A Legal Deposition Transcript

bad habits of attorneysAs any experienced attorney will tell you, there is a skill to taking a deposition that reads well for use in court. As court reporters, we are keenly aware of the inconsistencies that can occur when the spoken word is taken in a deposition and turned into a written transcript. Something that made perfect sense when spoken may appear to have a different meaning when read on the page. These speech habits can cause big problems when it comes time for a judge, witness, or jury to read the transcript.

There are a number of common speaking styles that can cause problems in a deposition. Becoming aware of these habits will allow you to avoid them so the testimony of your witness goes into the record as intended.

1. False Starts

A false start is when a person begins to ask a question, stops mid-sentence, then begins again. We often speak this way without being aware of the habit. However, in a deposition, these false starts make it more difficult for the reader of the transcript to follow what is being said.

Example:

Q. Did you see the — I mean, this car — if there was a — well, what color was it?

With false starts, it can be unclear whether you got an answer to the full question. Your goal in taking a deposition is to glean information that is critical to your case. You want to be sure that information is easily understood by a reader.

The Solution:

One way to avoid false starts when asking questions is to gather your question in your mind before asking. Another tip is to slow down your pace of speaking, allowing yourself time to formulate the question fully.

2. Mumbling

A court reporter’s main duty is to record every spoken word. If a reporter doesn’t hear a question or an answer, he or she will ask you to repeat it. This is not a problem if it happens once or twice during a deposition. However, if you or your witness mumbles too many times, and your reporter needs to stop you several times this will disrupt the flow of questions and answers.

If a witness is mumbling and the reporter needs to interrupt to ask the witness to repeat, this often distracts the witness from his or her stream of thought during the answer. You want to be sure the witness’ full answers are in the record.

The Solution:

If you see the reporter is having trouble hearing the witness, it is important that you help remedy this situation. Here are a few suggestions:

  • Remind the witness to speak loudly and clearly so the reporter can hear.
  • Turn off noisy room fans if possible.
  • Close doors to active hallways.
  • Allow the reporter to sit as close to the witness as possible so every word can be easily heard.

3. Talking Over Others

In everyday communication, some people have a habit of interrupting before the other person is finished speaking. This is often an accepted pattern of speech. However, in a deposition, this pattern of speech can be deadly. When a speaker is interrupted, the reporter is hearing two streams of speech at the same time. However, the reporter has to write one stream, and then the second stream, one at a time. As a result, interruptions will immediately cause the reporter to have to write twice as fast. Writing twice as fast increases the stress on the reporter. Two people speaking at the same time also makes it difficult for both people to be heard and some words may be missed.

A court reporter will, at this point, stop the speakers and ask them to repeat. However, when a witness is asked to repeat an answer, they sometimes do not respond exactly the same as they did the first time, and that may mean that the answer you get was not the first answer you heard.

This speech pattern is difficult to read in a transcript with many partial sentences disrupting the flow of questions and answers.

Example:

Q. Did you see the —
A. Yes, yes, I did.
Q. — car coming down the —
A. Yes.
Q. — street?

Not only will this transcript be difficult to read, imagine having this testimony read into the record at a trial. The choppy nature of the read-back may make it difficult for the jury to follow.
The Solution:
To avoid this type of speech pattern, remind the witness they should allow you to finish your question entirely before answering. Also assure them that you will allow them to answer fully before asking another question.

4. Fast Talkers

As court reporters, we are tested and certified to write at a minimum speed of 225 words per minute. This is a fast rate of speaking.  However, many times attorneys and witnesses speak at even higher rates. Most reporters are able to write at a faster speed for a while, but it is difficult and exhausting. Once fatigue begins, it is increasingly more difficult for a reporter to continue to write at higher speeds and catch every word.

The Solution:

If you are speaking too fast, a reporter will stop you and ask you to slow down. However, be kind to your court reporter and speak at a moderate speed. If the witness is speaking too quickly, stop and remind the witness to speak at a moderate speed so that his or her answers can be recorded accurately and fully.

By paying attention to these unusual speech patterns, you will ensure that your questions and the witness’ answers are recorded accurately, you will receive a transcript that is easy to read, and your court reporter will appreciate your help in making an accurate record.

Filed Under: Legal Professionals

April 18, 2013 By Dawn Houghton

When Will I Get My Transcript After the Legal Deposition?

legal deposition transcriptsA common question I am asked by attorneys is “When can I expect to get my transcript?”

I thought I would take the opportunity to answer this question here in case you are wondering how long it takes to receive a transcript after a legal deposition has been taken.

When an attorney takes a deposition, the average time it takes a court reporter to finish a transcript and deliver it can be 10 days to two weeks. At O’Brien and Bails we strive to deliver transcripts in 10 days.

How to ensure you get your transcript on time

  • Before leaving the deposition, request that a transcript be prepared. If this is not possible at the deposition, then as soon as you know you will need a transcript, call the court reporter to make the request.
  • If there is a specific date or if you need a deposition sooner than the normal turn-around period, be sure to notify your court reporter as soon as possible.
  • Follow up with the court reporter if you have any questions regarding the expected delivery date of your transcript.
  • If you do not see your transcript within 2 weeks, you should contact your court reporter to inquire.

How a transcript is prepared

Understanding the transcription process may help you understand the issues involved in creating a timely transcript.

When proceedings are over and a transcript is ordered, the court reporter returns to the office, accesses the digital file, and reads through the entire proceedings to ensure accuracy. Any areas that did not translate correctly need to be edited. The reporter will compare steno shorthand notes to the translation to ensure accuracy.

A reporter will also pull information from many sources in order to make sure the transcript is as accurate as possible. For instance, they may do research on the Internet, they may contact the legal assistants involved in the case for specific spellings of names that are involved in the case if they are unable to find the information on the Internet, or they make look in reference material in order to make sure they have the terms spelled correctly.

Once finished editing, a court reporter then carefully reads through the transcript again to proofread for spelling or typographical errors.

Some reporters proofread the transcript a second time if the testimony involved technically complex subject matter.

The next step is the production aspect, which involves printing the transcript and also putting the transcript through several different computer programs in order to make it available electronically in many different formats. Exhibits are scanned in order to link them up electronically to the transcript so they are available, along with printing/copying the exhibits so they are available in hard copy. Then the transcript and exhibits are uploaded to a repository that can be accessed by the attorney/legal assistant, and also many times delivered electronically to the ordering parties.

Because there are several steps involved in preparing an official transcript, a court reporter has several things to consider when a rush transcript is ordered. A reporter will often have other transcripts to finish before she or he can work on finalizing yours. Special arrangements need to be made to juggle transcript deadlines. That is why having advanced notice of a rush transcript order allows a reporter to make special arrangements to clear out his or her previous workload so your transcript can be finalized more quickly.

Receiving your transcript when you need it

Court reporters understand there are circumstances under which you may need a transcript faster than the normal turn-around time. If we know you have a need for your transcript by a certain date, every effort will be made to meet your request. It can be common for court reporters to work through the night to make a transcript available the next day when they are requested.  A good rule of thumb is that it takes two to three hours to finalize a transcript for every hour the reporter writes the testimony at the deposition.

At O’Brien & Bails, we are dedicated to getting you the transcript when you need it!

If you would like to schedule an O’Brien and Bails court reporter for your next deposition, use our Deposition Scheduler online.

Filed Under: Court Reporting, Legal Professionals

February 15, 2013 By Dawn Houghton

3 Top Skills of the Best Legal Assistants

The Top 10 Skills of the Best Legal AssistantsLegal assistants are a necessary, important part of any law practice. The best legal assistants provide integral support for attorneys and clients. An assistant with exceptional skills is a valuable asset to a legal office.

We just released a new report, The Top 10 Skills of the Best Legal Assistants, and wanted to go ahead and discuss 3 of the 10 skills in this article.

When looking for a legal assistant, here are 3 of the top skills you will want to look for in your interviewing process:

  1. Organizational Skills – With all the details that need to be handled in a case, attorneys often need help with organization. Organizational skills are essential to efficiently manage a law practice or corporate legal department. The best legal assistants are able to maintain paper and electronic files, manage projects, track multiple deadlines, maintain calendars, schedule meetings, organize events and keep everything orderly and accessible.
  2. Technology Skills – Many attorneys do not have the time to become expert at operating legal office technology. They rely on tech-smart legal assistants to perform a variety of computer-based tasks such as: creating spreadsheets, preparing presentations, entering time for billing purposes, creating and typing documents, maintaining calendars and tracking deadlines. Therefore, the best legal assistants are proficient in a variety of computer software applications. Some of the most common technologies that the best legal assistants have mastered include:
    • Word processing
    • Spreadsheet
    • Presentation
    • Document Management
    • Time & Billing
    • Calendar & Docketing
    • Transcription
    • Desktop Publishing
    • Videoconferencing
  3. Relationship and People Skills – Legal assistants interact daily with attorneys, paralegals, staff, clients, opposing counsel, judicial personnel, vendors and other third parties. Therefore, superior interpersonal and communication skills are essential. In addition to face-to-face contact, assistants communicate by e-mail, telephone and videoconferencing systems.

The best legal assistants are a key resource for any practicing attorney. The best legal assistants get more work done at less cost. An experienced legal assistant can anticipate the needs of a lawyer in many instances and take care of what needs to get done, freeing up the attorney to focus his energy and time on work that is best performed by the attorney.

This is an excerpt from one of our reports. If you would like to read about the other 7 of the top 10 skills of the best legal assistants, download the report here: The Top 10 Skills of the Best Legal Assistants.

Filed Under: Legal Professionals

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