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July 16, 2018 By Dawn Houghton

Will Technology Replace Court Reporters? Not Likely

Court Reporter

We live in a world of ever evolving technology where each day brings a new gizmo and gadget. While this makes life easier and more efficient, it also threatens the job security of workers across all industries. If you are in the court reporting or legal industry, you have most likely heard the ongoing chatter of court reporters being replaced by voice recording technology. We are here to reassure you that technology will not be replacing the roles of court reporters anytime soon due to more reasons than one:

The legal industry is no exception to the time = money concept. In fact, it is one of the most time sensitive industries. Court reporters must produce accurate transcripts of depositions and trials in a timely manner. More often than not, they are producing a transcript with a very quick turn around time. Their ability to do this depends on their ability to know who is speaking, read lips of soft spoken talkers, mark key sections of the transcript, highlight code text, and make notes to reference later all while the trial or deposition is happening. Some reporters provide real time, which allows legal parties to have instant access to a live transcript feed as the reporter is writing it. However, this is not 100% cleaned up, and may not include punctuation that the reporter goes in and adds later. Individuals who are not on site utilize real time reporting to stream from their location, which saves them both time and money on traveling.

Regardless of how voice recording has evolved over the past decade, it still is not as accurate or trustworthy as a seasoned court reporter. Why not? In depositions and trials, there are multiple speakers. These individuals may have heavy accents, talk rather fast, or get emotional. Not to mention, the speakers can interrupt one another or talk at the same time. Technology is not capable of asking someone to repeat what he or she said, or preventing people from talking over each other like a court reporter can. This could cause costly mistakes in the transcript for all parties involved.

The misconception that court reporters will soon be replaced stems from the notion that voice-recording technologies would cost less than having to hire a court reporter. However, this is simply not accurate. Law firms would not only have to pay for the software, but they would also have to have it hardwired and purchase storage for large digital files. This could cost anywhere from $40,000 to $50,000. When you utilize voice recording technology, you must also have an IT professional available to resolve any malfunctions that may occur. When you add up all the costs associated with the voice recording system, it is more accurate, affordable, and feasible to simply hire a professional court reporter.

While technologies have impacted and enhanced the court reporting and entire legal system at large, human judgment remains invaluable. At O’Brien & Bails, our team of professional court reporters are not only willing to adapt to the new technologies that have entered the legal system, but also embrace them to become more efficient and effective for our clients. It is our unwavering commitment to our clients’ success and passion for the practice of law that will enable us to endure the coming decade as we have for the past 61 years. We aren’t going anywhere. Learn more about our court reporting services at: https://www.obrienandbails.com/court-reporting-services/

 

Filed Under: Court Reporters, Legal Professionals, Legal Technology

February 1, 2018 By Dawn Houghton

Improve Your Trial Preparation: Focus Groups and Mock Trials

The following article was originally published on the PohlmanUSA blog.

Focus groups and mock trials can be a great benefit in preparing for trial. While similar in some ways, mock trials and focus groups are two very different exercises. The first step in using these preparation tools is to choose the one that proves the most advantageous to your case.

What is a focus group?

A focus group is a group of people recruited to participate in a guided discussion and provide feedback.

When used by the legal industry, participants are typically given short statements or read an opening or closing statement, then asked for feedback without receiving instructions on the law or background on the case. The proceedings are less formal than a mock trial.

When should I use a focus group?

Focus groups are often used early and throughout trial preparation to gather information during discovery and assist in evaluating the merits of the case. Participants are asked questions about what they think or feel about specific topics. Exploring the values and thought processes of a focus group when evaluating evidence in a case may indicate how a jury will react to the evidence during trial.

With a focus group, you may discover the strengths and weaknesses of your, as well as your opponent’s, case.  In a focus group, it is most effective if your questions center around the case facts from the vantage point of both sides.

Information gathered and answers received from focus group participants are helpful in testing the case strategies you plan to use in trial. With thoughtful, prepared questions, you may gather word tracks and verbiage that resonate with people in the group, and thus with potential jury members. This allows you to modify your language during actual trial presentation, using verbiage that is shown to have higher impact.

What is a mock trial?

A mock trial is a “practice” trial set in a simulated courtroom utilizing attorneys or staff members in the role of attorneys and the judge. In a mock trial, participants frequently are given opening and closing statements, hear from one or more “witnesses” or “experts”, and may even get to see evidence as it would be presented in court. Then they are asked to deliberate, as a real jury would, and reach a verdict.  Deliberations can be observed through a two-way mirror. Once the verdict is reached, participants are asked questions about trial presentations, effectiveness of exhibits, believability of witnesses, and what was important during deliberations. In some instances, the participants are split into two groups for closing statements and deliberations to get feedback on what closing is most powerful to potential jury members.

When should I use a mock trial?

A mock trial is a more formal experience that allows your team to practice in a realistic setting. Less practiced trial attorneys may wish to use the mock trial to hone trial skills and receive valuable feedback about their presentation skills.

A mock jury may not predict the outcome of your actual trial, but you will see strengths you want to emphasize and weaknesses you need to address during the actual trial.

Additionally, mock trials can be used to prepare a witness for questions they will be asked in trial. The mock trial recreates the stress and atmosphere of a courtroom trial, giving your witness realistic conditions under which to practice testifying. Often mock trials are videotaped, providing the opportunity to later view, critique, and improve upon your own, as well as your witness’s, presentation to the jury.

Mock trials help you get into the heads of potential jurors, watch them deliberate and learn which points had the biggest impact on their decisions. As the facts and information is fresh to them, mock jurors often have a different view of your case and may come to a different conclusion than you expect. It is better to find this out during a mock trial than in trial.

Can I use a focus group and a mock trial together?

Yes. Using a combination of both focus groups and mock trials for one case provides the biggest potential advantage. A focus group gives you information early in the case that allows you to make decisions about the case strategy before you get overly invested in one way of thinking. Then, as your case gets closer to trial, a mock trial setting will give you an opportunity to make final strategy decisions and improve your trial presentation before stepping in front of the actual jury.

How do I prepare?

Conducting focus groups and/or mock trials is not for the faint of heart. They take a lot of time, preparation, and energy. First determine if you will conduct the process on your own or use an experienced expert in the field. If you are determined to run it on your own, remember that people you recruit as participants are important but so is the time you spend preparing. Consider the activity, whether focus group or mock trial, as the real trial and prepare accordingly.

If you feel utilizing an expert to assist you will provide you the best results with less stress, start by locating a reputable company. Ask for referrals from other colleagues or you can find these services by calling trial services or focus group agencies. Some court reporting agencies that also specialize in trial services offer mock jury and focus group services.

When you call to set up a focus group or mock trial, be prepared to answer the following questions:

  • Would you like to schedule a mock trial or focus group?
  • How many people will you need in the group?
  • Do you want to conduct it in your office or their office?
  • Are there specific ages, genders or ethnic groups you would like represented in the group?

Once you have answered these questions, the trial service firm will begin recruiting participants and will schedule a date for your event.

Preparing for a Focus Group

You should arrive with your list of questions for participants. Planning ahead will allow you to gather more useful information during the time spent with the group. This is your chance to ask participants how they think and feel about specific issues in your case. Once hearing the answers, you may make crucial decisions, such as, whether to request a change of venue or if the settlement offered needs to be reconsidered. The process may also assist you in your jury selection process and in determining what theme(s) to emphasize in trial.

Preparing for a Mock Trial

Preparing for a mock trial can be time intensive, but the careful consideration and planning will be an advantage for you during your trial. You should arrive to the mock trial with an outline of presentations for both plaintiff and defendant. You will present your side of the case. You will need to bring someone from your firm or a colleague who will present your opponent’s case.

Consider using focus groups and mock trials in your next litigation. Once you have tried these tools, you will discover numerous ways to use focus groups and mock trials to gain an advantage during your next trial.

If you enjoyed this article, you might also like “How to Prepare a Legal Deposition Notice.”

Filed Under: Legal Technology, Trial Services

November 14, 2014 By Dawn Houghton

Easily Connect to Your Court Reporter’s Realtime Transcription

How To Connect To RealtimeAt O’Brien and Bails, we have been providing realtime transcription for quite some time. Our clients find great value in viewing the transcribed spoken word as it is happening. If you’ve never connected to realtime in a deposition before, you may think it is technically difficult. But connecting to realtime is actually simple. Once you know what is involved, you will see that using realtime in your next deposition can be easy and of great value to you and your clients.

What is Realtime Transcription?

In a nutshell, realtime transcription is a system whereby the spoken word is recorded by the court reporter and delivered as text on a computer screen within a few seconds of the words being spoken.

Valuable Features of Realtime Transcription

  • A rough draft of the written record is available shortly after the proceeding has ended.
  • You have the ability to search for keywords in the text.
  • Text can be copied and pasted into other documents or emails.
  • Transcripts can be shared by the Internet or email.
  • During the deposition, reference can be made to previous testimony.
  • Drafts can be used to organize the next deposition you may be taking.
  • Answers can be reviewed immediately, giving you the opportunity to ask for further clarification if necessary.

How to Connect to Realtime

Connecting your computer to realtime is not difficult. Each court reporting firm may use different software and the process may vary from system to system. It is a good idea to call your court reporting firm before the deposition and ask for a set of instructions for connecting to your court reporter’s specific software.

At O’Brien and Bails, we use two software programs to deliver realtime transcription; Eclipse and CaseViewNet. Some of our reporters use Eclipse, and others use CaseViewNet. These software programs allow us to provide instant realtime text. No matter which program your court reporter is using, you will not need to purchase software or tokens in order to connect to realtime.

Connecting to realtime is easy. Here are the steps involved in connecting with a wireless connection that your court reporter will provide. The first set of instruction is for CaseViewNet. The second set is for court reporters using the Eclipse software.

CaseViewNet Software Realtime Connection

1. Connect to the court reporter’s wireless network.

  • Verify that your computer is WiFi enabled. View or connect to the available wireless networks by right-clicking the wireless icon on your Windows taskbar.
  • Choose the court reporter’s wireless network from the available networks.
  • If required, enter the network key (pass phrase) provided by the reporter.

2. Connect to the court reporter’s realtime system.

  • Start CaseViewNet client software.
  • Click the Connect button.
  • Follow instructions in the Connection Wizard.

3. Provide your log-in credentials and connect to the event.

  • Use your name and the name of your organization.
  • Provide the event password as provided by the court reporter.

Simple instructions for connecting are provided by CaseViewNet on their website. They also provide instructions for connecting by serial port if wireless is not available.

Eclipse Software Realtime Connection

If your court reporter is using Eclipse software, the following instructions are the ones you will follow to gain a realtime connection on your computer:

1. Go to https://connect.eclipsecat.com.

2. Click the lightening bolt symbol in the lower left-hand corner of your screen.

3. Scroll to find the transcript with which you wish to connect.

4. Enter the password you have been given from your court reporter.

We Make it Easy for You to Connect

Realtime transcription can be a huge benefit to attorneys when preparing cases. We strive to provide realtime in a way that is easy and uncomplicated. If you haven’t connected to realtime transcription in a proceeding before, as you can see, it is a simple process. Your court reporter is available to assist in making the connection so you can receive realtime transcription on your computer and reap the benefits in your next deposition.

Filed Under: Legal Technology

July 15, 2014 By Dawn Houghton

Discover the Benefits You Get with PDF Transcripts

PDF Transcript BenefitsWith technology moving so fast, it is difficult these days to keep up with the ever-changing ways to handle electronic files and transcripts. If you have ever received a transcript in a file type that your computer won’t open, you know how file types can be an obstacle. However, there is one type of file that is a clear winner in compatibility, the Portable Document Format, otherwise known as a PDF.

You likely are already reading PDF files on your computer. You can request your transcripts arrive in this file type as well. There are many reasons why you should request to receive your transcripts in PDF format.

Longevity

The PDF format has been around for many years. Most of our computers come with the software Adobe Reader so that we can easily open PDF files that we receive. It looks like PDF files are popular and will continue to be easy to use for a number of years, so it is worth putting in the effort to begin using PDF documents more effectively. When you request a transcript be delivered to you in PDF format, you can rest assured that this file type will likely continue to be in use well into the future.

Compatibility

One of the strengths of a PDF file is that it can be opened on several different computers and devices. PDF files work well whether you have a Mac or PC computer. You can now put them on your iPad and easily take them with you. This is an important feature as computers and devices evolve rapidly. The iPad has been the latest devise to take the legal field by storm. Attorneys are looking for ways to use ipads in their practice. Being able to open documents on an iPad and all of your devices ensures that you will be able to work on files no matter which device you are using at the moment.

Availability

Most computers come already loaded with Adobe Reader, which allows you to open a PDF file. You may not even be aware of it, but your computer is most likely already using this program when you view a PDF file. Adobe Reader is a free software. If you’ve ever received a transcript that required you to download special programs in order to read them, you will appreciate the ease PDF brings. If your computer already has Adobe Reader or any version of Adobe, you will not have to download any other programs in order to read the PDF transcript.

Functionality

Adobe also offers an advanced version called Adobe Acrobat. With the advanced version comes added features that allow you to do more than just read your PDF document. Here are some of the things you will be able to do with the Adobe Acrobat software.

  • Insert new pages into a PDF and eliminate pages
  • Reorder pages
  • Rotate pages
  • Add Bates stamps to documents
  • Zoom in on small text
  • Highlight important text passages
  • Search for text
  • Redact sensitive information
  • Tag important pages so you can quickly find them later
  • Make notes in the margins

Advanced Features

O’Brien & Bails uses a program called YesLaw to create PDF versions of a transcript. This program allows you a few more very valuable features. We want to make our transcripts easy for you to use. YesLaw allows us to provide a PDF with the following additional features:

  • Copy and paste from a transcript without affecting the official document
  • Click a word in the index and be taken to that page in the transcript
  • Click on any exhibit in the index and be taken to that page in the transcript
  • Send and receive large transcripts by email with our smaller file sizes

Added Flexibility and Usability

PDF files can provide many benefits to you, making your transcript more valuable to you in your trial preparation. Ask yourself, are you using PDF files to their fullest potential? If not, you may need to do some reading and research to find out how to take advantage of these valuable functions.

We have found a few resources if you would like to learn more about using PDF files.

Key PDF Skills for Lawyers
In this 30-minute video tutorial, presented by Ernie Svenson, you

’ll quickly learn key PDF skills that every lawyer and legal professional needs in order to be more efficient and productive while working with digital documents. The video covers skills such as:

  • How to quickly search PDF documents for key information
  • How to navigate through any PDF quickly, zoom in, out, and around quickly
  • How to tag key passages with underlining and comments
  • Keyboard shortcuts that are most important to legal professionals

How to Work with PDFs on the iPad
Author Patrick Jordan, a technology blogger, explains some basics of using your iPad to work with PDF files. Tips include:

  • Ways to get PDF documents onto the iPad
  • Great apps for working with PDF files

Acrobat X Pro: PDF Basics Tutorial
LawTechnologyToday.com offers a video tutorial for Acrobat X Pro. If you have this version of Adobe Acrobat, you will learn:

  • How to convert documents to PDF
  • How to apply Optical Character Recognition (OCR)
  • How to make changes such as adding, removing and rearranging pages

PDF files have become a standard in use with many programs and devices. By requesting transcripts in PDF format, you can take advantage of these features and benefits to work with documents more effectively in your law practice.

Filed Under: Legal Technology

February 8, 2013 By Dawn Houghton

Streaming Realtime Transcription For Legal Depositions

streaming realtime transcriptionStreaming Realtime transcription is the term for transcription by court reporters to deliver computer text of speech over the Internet within seconds of the words being spoken. Realtime can also mean transmitting audio and video of the proceedings. Users can see the text and video from any computer with Internet access as the witness answers questions. Streaming realtime can be viewed from any computer, whether in the same room as the proceedings or viewed remotely from another location.

Here are some of the benefits of using realtime transcription:

View text and video in real time during the proceedings.

This form of streaming transcription is accessible as it happens in real time. An attendee may not be in the same room, but through streaming realtime, they can watch from their office or remote location and see what is happening as it unfolds. No longer will you need to obtain a video to send to the party who wishes to see it.

Attend and participate in depositions from any computer remotely.

Streaming realtime can cut down on your travel time. Rather than driving for hours for a short deposition in which you are going to ask only a couple questions, you can now hire a court reporter to provide streaming realtime which you can access from your desk. Streaming realtime allows you to not only view but also participate in the deposition.

Carefully review testimony during proceedings as needed.

Unlike a regular video dep, streaming realtime allows you to see the written words on your computer screen as it happens. This can make it easier for you to follow the testimony and carefully review areas of special concern as they are being spoken.

Quickly search text during the proceedings.

As you are listening to the deposition, if you find a need to go back and review previous pieces of testimony, you can do so with streaming realtime transcription. You can then direct attention to the necessary areas of testimony, rather than wait until the transcript is prepared.

Easily search text and video, and view them simultaneously once proceedings have ended.

There may be portions of the video and transcript you want to review immediately after the deposition has concluded. You will be able to search text and video to review those portions of interest. A transcript may not be ready for several days. This feature allows you to review while the entire deposition is still fresh in your mind.

Obtain a rough draft copy of the transcript after proceedings have concluded.

If you want to send the testimony to an expert witness as soon as possible, obtaining a rough draft copy will allow you to do so. You may have a quick deadline coming up and need to be sure your witness has reviewed the testimony.

Getting Started:

When scheduling a deposition, ask your court reporting firm if they provide realtime text and video streaming. Realtime transcription is often provided at higher rates than regular transcription as it takes a more specialized and experienced court reporter, so be prepared to pay a little more for the convenience of realtime transcription.

If you would like to schedule a deposition with O’Brien and Bails Court Reporting, you can now do so online with our Deposition Scheduler. We will be happy to take care of the details for you.

Filed Under: Legal Professionals, Legal Technology

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